At Busy Bee Junk Removal, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services. By using our website and services, you agree to the practices outlined in this policy.

Information We Collect

We may collect the following types of information:

1. Personal Information: Includes your name, email address, phone number, home address, and other details you provide when contacting us or booking a service.

2. Usage Data: Includes information about how you interact with our website, such as your IP address, browser type, browsing activity, and the pages you visit.

3. Communication Data: Includes records of correspondence when you contact us via phone, email, text message, or through our website.

No Collection of Children’s Personal Information

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take immediate steps to delete it. If you believe we may have collected information from a child, please contact us right away.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services, including junk removal, clean outs, and light demolition.

• Communicate with you about inquiries, bookings, and service updates.

• Personalize your experience with our company.

• Send marketing emails and promotional updates (with your consent).

• Comply with legal and regulatory obligations.

Sharing of Information

We do not sell or trade your personal information. We only share your information in the following cases:

• Service Providers: With trusted third parties who assist us in operating our business (e.g., payment processors, email and SMS providers, scheduling platforms). These providers are required to keep your information confidential.

• Legal Requirements: When disclosure is required by law or to respond to valid requests from public authorities.

SMS Communication Consent

By providing your phone number, you consent to receive SMS (text message) communications from Busy Bee Junk Removal related to your inquiries, bookings, and service updates. Standard messaging and data rates may apply.

• You can opt-out of SMS communications at any time by replying “STOP” to any message or by contacting us directly.

• We will not share your SMS opt-in data with unrelated third parties. However, we may share your information with third parties who help us deliver our messaging services (e.g., platform providers, phone carriers).

Email Communication Consent

By providing your email address, you consent to receive service-related emails and, if you opt-in, promotional emails or newsletters. You may unsubscribe at any time by clicking “Unsubscribe” in the email or contacting us directly.

Additional Disclosures

• Affiliates: We may disclose personal data to our affiliates or subsidiaries, but their use of your data will also be subject to this policy.

• All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement industry-standard measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access, correct, or delete your personal information.

• Object to or restrict the processing of your data.

• Withdraw consent for marketing or communications at any time.

To exercise these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date above. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Busy Bee Junk Removal
📧 kylerbilbrey27@gmail.com
📞 (623) 278-4600
📍 Phoenix Metro Area, Arizona

Message HELP to: (623) 278-4600